Privacy Policy

At NEW ECOMMERCE LTD, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you use our website or place an order with us.

By using this website, you agree to the practices described in this Privacy Policy.

1. Company Information

NEW ECOMMERCE LTD
44 Rayleigh Road, Wolverhampton, England, WV3 0AP
Phone: +44 7621055499
Email: hello@newecommerce.store

2. Information We Collect

We may collect the following information when you use our website or place an order:

Personal Information

Full name
Billing address
Shipping address
Email address
Phone number

Order Information

Purchased products
Order history
Payment status
Delivery details

Technical Information

IP address
Browser type
Device information
Website usage data
Cookies and analytics data

Communication Information

Emails or messages sent to our support team
Customer service enquiries
Feedback or review submissions

3. How We Use Your Information

We use your information to:

Process and fulfil orders
Arrange shipping and delivery
Provide customer support
Send order confirmations and delivery updates
Prevent fraud and unauthorized transactions
Improve website functionality and customer experience
Comply with legal, tax and accounting obligations

We only process personal data where we have a lawful basis to do so.

4. Payment Information

Payments on our website are processed securely through trusted third-party payment providers.

We do not store full payment card details on our servers.

Payment providers may collect and process payment information according to their own privacy policies and security standards.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted third parties only when necessary to operate our business, including:

Payment service providers
Shipping and courier companies
Website hosting providers
IT and technical service providers
Legal or regulatory authorities where required by law

All third parties are expected to handle personal data securely and lawfully.

6. International Transfers

As we provide worldwide shipping, your information may be processed or transferred outside the United Kingdom where necessary for payment processing, delivery or operational services.

We take reasonable steps to ensure appropriate safeguards are in place when transferring personal data internationally.

7. Data Retention

We retain personal information only for as long as necessary to:

Complete orders and customer support
Meet legal, accounting and tax obligations
Resolve disputes
Prevent fraud and abuse

When information is no longer required, it will be securely deleted or anonymised where appropriate.

8. Your Rights

Depending on your location and applicable laws, you may have the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your personal data
Object to certain types of processing
Request restriction of processing
Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

9. Cookies

Our website uses cookies and similar technologies to improve website functionality, analyse traffic and enhance user experience.

Cookies may be used for:

Essential website operation
Shopping cart functionality
Analytics and performance tracking
Remembering user preferences

You can manage or disable cookies through your browser settings.

Please review our Cookie Policy for additional information.

10. Security

We take reasonable technical and organisational measures to protect personal information against:

Unauthorised access
Loss or misuse
Alteration or disclosure

However, no online system or internet transmission can be guaranteed to be completely secure.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, policies or practices of external websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal or regulatory changes.

Any updates will be published on this page with the revised effective date.

13. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us: