Terms Of Service

Welcome to NEW ECOMMERCE LTD. These Terms of Service govern your use of our website and the purchase of products from our online store.

By accessing this website or placing an order, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

1. Company Information

NEW ECOMMERCE LTD
44 Rayleigh Road, Wolverhampton, England, WV3 0AP
Phone: +44 7621055499
Email: hello@newecommerce.store

2. Website Use

By using this website, you confirm that:

  • You are at least 18 years old or using the website under the supervision of a parent or legal guardian
  • The information you provide is accurate and complete
  • You will not use this website for unlawful, fraudulent or abusive purposes

We reserve the right to restrict or terminate access to our website where misuse or suspicious activity is detected.

3. Products & Availability

We sell home storage and organisation products including wardrobe storage, bathroom organisers and desk organisation items.

All products are subject to availability.

We reserve the right to:

  • Change product descriptions or pricing
  • Limit order quantities
  • Discontinue products without notice
  • Refuse orders where necessary for fraud prevention or operational reasons

We make reasonable efforts to ensure that product images, colours, sizes and descriptions are accurate. Minor variations may occur due to lighting, display settings or manufacturing differences.

4. Pricing & Currency

All prices on this website are displayed in GBP (£) unless otherwise stated.

Prices do not include customs duties, import taxes or local fees for international orders unless clearly stated at checkout.

We reserve the right to update pricing at any time without prior notice.

5. Payments

Payments are processed securely through trusted third-party payment providers.

By placing an order, you confirm that:

  • You are authorised to use the selected payment method
  • The payment information provided is accurate
  • You agree to the total amount charged at checkout

Orders may be delayed, cancelled or reviewed if suspicious payment activity is detected.

6. Order Processing

Orders are normally processed within 1–2 business days after payment confirmation.

After an order has been placed, customers will receive:

  • Order confirmation
  • Payment confirmation
  • Shipping or dispatch updates where applicable

We reserve the right to cancel orders in cases including:

  • Product unavailability
  • Pricing errors
  • Suspected fraud
  • Incomplete customer information

If an order is cancelled after payment, a refund will be issued to the original payment method.

7. Shipping & Delivery

Delivery times are estimates only and may vary depending on:

  • Destination country
  • Courier delays
  • Customs processing
  • Seasonal demand

UK Delivery

Free standard UK shipping is available on eligible orders.

Estimated delivery time:

  • 2–4 business days after dispatch

International Delivery

International shipping fees start from £5.99 GBP.

Estimated delivery time:

  • Europe: 4–8 business days
  • North America: 5–10 business days
  • Worldwide: 7–14 business days

Customers are responsible for any customs duties, VAT or import charges required by their country.

Please review our Shipping Policy for full delivery details.

8. Returns & Refunds

Returns and refunds are governed by our Refund Policy.

Customers may request a return within 30 days of delivery for eligible unused items.

Refunds are normally processed within:

  • 3–7 business days after approval
  • Up to 10 business days depending on the customer’s bank or payment provider

We reserve the right to refuse refunds where return conditions are not met.

9. Customer Responsibilities

Customers are responsible for:

  • Providing accurate billing and shipping information
  • Reviewing product details before purchase
  • Checking delivery information carefully
  • Ensuring orders comply with local import regulations where applicable

We are not responsible for failed deliveries caused by incorrect customer information.

10. Intellectual Property

All content on this website, including:

  • Text
  • Images
  • Logos
  • Graphics
  • Product descriptions
  • Website design

is the property of NEW ECOMMERCE LTD or its content providers and may not be copied, reproduced or distributed without permission.

11. Limitation of Liability

To the fullest extent permitted by law, NEW ECOMMERCE LTD shall not be liable for:

  • Indirect or consequential loss
  • Delivery delays outside our control
  • Loss caused by incorrect customer information
  • Temporary website interruptions
  • Misuse of products after delivery

Nothing in these terms excludes liability where exclusion is prohibited by law.

12. Fraud Prevention

We reserve the right to:

  • Review high-risk transactions
  • Request additional verification
  • Refuse suspicious orders
  • Cancel transactions where fraud is suspected

Orders flagged for security review may experience additional processing time.

13. Privacy

Your use of this website is also governed by our Privacy Policy and Cookie Policy.

By using this website, you consent to the collection and use of information as described in those policies.

14. Changes to These Terms

We may update these Terms of Service from time to time without prior notice.

Updated versions will be published on this page with the revised effective date.

Continued use of the website after changes are published constitutes acceptance of the updated terms.

15. Governing Law

These Terms of Service are governed by the laws of England and Wales.

Any disputes relating to these terms or the use of this website shall be subject to the jurisdiction of the courts of England and Wales.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

NEW ECOMMERCE LTD
44 Rayleigh Road, Wolverhampton, England, WV3 0AP
Phone: +44 7621055499
Email: hello@newecommerce.stor